What You Need to Know About PR in the World of AI: AEO + Brand Building in 2025

How PR and AEO work together to build brand credibility — and ensure your business shows up in AI-generated answers.

“I discovered your brand through ChatGPT.”

Five years ago, that sentence would’ve sounded absurd. Today, it’s becoming the new normal. As AI-powered tools like ChatGPT, Gemini, and Google’s AI Overview reshape how people search, learn, and make buying decisions, one thing has become clear: if your brand isn’t appearing in AI-generated answers, you’re invisible.

We’ve officially entered the era of Answer Engine Optimization (AEO) - the next evolution of SEO. Unlike traditional search, AEO is about being recognized by AI systems as a credible, trusted source.

What Is AEO, and Why Does It Matter?

Instead of optimizing content for traditional search engines, AEO is about trust. It ensures your brand is recognized, cited, and relied upon by AI-powered answer engines and large language models (LLMs) like ChatGPT and Gemini. In this new landscape, visibility comes from credibility, authority, and reputation rather than keywords and backlinks.

AEO is essential because it determines whether your brand appears in AI-generated content - content that is increasingly guiding consumer decisions. Without strategic PR to build credibility and authority, brands risk being invisible in AI-driven search results, missing out on opportunities for engagement, leads, and conversions.

How Does PR Drive AEO and Brand Visibility?

In a world where AI determines what people see, PR is the cornerstone of visibility. Traditional SEO helps you rank on Google; PR ensures your brand even appears in the datasets AI systems draw from. 

Mentions in credible media, expert commentary, podcast appearances, and thought leadership content all feed into the information AI models learn from. These signals guide answer engines toward your brand, and without them, you risk being left out of the conversation entirely.

PR has always built trust through credible, earned visibility. What’s changed is how that visibility is interpreted. AI doesn’t care about polished ad campaigns - it cares about who’s talking about you, how often, and in what context.

What Are the Key Factors Influencing AEO?

Several elements influence how AI systems rank and present brand information. To strengthen your AEO, focus on four key areas:

  • Relevance: Are you showing up in the right conversations?
  • Authority: Are trusted voices citing or featuring your brand?
  • Consistency: Is your message aligned across every channel?
  • Engagement: Are people responding to and sharing your content?

Each of these signals helps AI systems evaluate your credibility and decide whether to include your brand in their responses.

PR isn’t just influencing human audiences anymore. It’s influencing the algorithms that influence humans.

How to Build an AEO-Driven PR Strategy

To stay relevant in 2025 and beyond, brands must evolve their PR strategies to align with AEO principles. That means:

  1. Secure High-Authority Media Coverage
    Prioritize placements in respected outlets that AI systems frequently reference.
  2. Build Thought Leadership
    Position your executives as go-to experts through interviews, panels, and published insights.
  3. Leverage User-Generated and Social Proof
    Reviews, discussions, and authentic social mentions boost your brand’s perceived credibility.
  4. Monitor AI Trends
    Stay informed about how LLMs index and rank information to adapt your strategy ahead of the curve.
  5. Collaborate with AI Ecosystems
    Engage with AI platforms to understand how your brand is represented and where influence can be improved.

What Are the Implications of Ignoring AEO in PR?

Ignoring AEO isn’t just a missed opportunity - it’s a gradual slide into irrelevance. As AI becomes the new gateway to brand discovery, visibility now depends on how often your brand is mentioned, cited, and trusted online. Brands that don’t invest in AEO risk disappearing from AI-generated results altogether, losing both relevance and credibility in the eyes of consumers. In a marketplace where AI shapes decision-making, the brands winning in 2025 aren’t just ranking on Google - they’re showing up in the answers. 

Why Is PR More Important Than Ever in the Age of AI?

In 2025, AI has redefined the marketing landscape, transforming how people discover, evaluate, and engage with brands. AEO is now essential for visibility, and PR has become the key driver of that visibility. As AI distills the web into single, authoritative answers, earned media has become the currency of credibility.

Brands that understand the interplay between PR and AEO, and invest in credibility, thought leadership, and authentic storytelling, won’t just survive in an AI-driven world. They’ll define it, ensuring their presence in AI-generated content, fostering trust, and staying top of mind with consumers in an increasingly digital marketplace.